FAQs

1. What does Sparks Aroma sell?

We offer high-quality, long-lasting scented roll-on fragrance oils inspired by luxury scents.
Our products are made for both men and women who want bold aroma without bold prices.


2. How long do the fragrance oils last?

Our oils are concentrated, so a little goes a long way.
Most customers get 6–12 hours of wear depending on skin type, environment, and application.


3. How do I apply the roll-on oil?

Apply directly to pulse points:

  • Wrist

  • Neck

  • Inner elbow

  • Chest

Your body heat helps activate and boost the scent.


4. Do you offer refunds or exchanges?

Due to the personal nature of fragrance products, all sales are final.
However, if your order arrives damaged or incorrect, contact us within 48 hours with photos and your order number.


5. Do your products cause skin irritation?

Everyone’s skin is different.
We strongly recommend performing a patch test before full use.

If irritation occurs, discontinue use immediately.
Sparks Aroma is not responsible for allergic reactions or sensitivities.


6. Are your fragrances for men or women?

Both.
We offer a wide selection of aromas suited for everyone.
Choose what speaks to you — scent has no gender.


7. How long does shipping take?

Processing time: 2–4 business days
Shipping time: 3–7 business days

Delays may occur during holidays or high-volume periods.


8. Can I change my order after purchasing?

Orders cannot be altered once placed.
This allows us to pack and ship quickly.
Double-check your scent selections before checkout.


9. My package says “Delivered,” but I didn’t receive it.

If the carrier marks your package as delivered but you don’t see it:

  • Check with neighbors

  • Verify your address

  • Contact the carrier directly

We cannot replace or refund orders marked as “Delivered.”


10. Do you ship internationally?

At this time, shipping is limited to U.S. orders only.
International options may open in the future.


11. How do I contact Sparks Aroma?

Feel free to reach out anytime:
[email protected]